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Feature Stories Recent News

Water Quality Reports Available Online for New Jersey American Water Customers

CAMDEN, N.J. – June 3, 2020 – New Jersey American Water’s annual Water Quality Reports are now accessible via the company’s website – www.newjerseyamwater.com – under the Water Quality tab.

Each year, New Jersey American Water compiles its annual Water Quality Reports (also called Consumer Confidence Reports) for customers and other stakeholders, detailing the quality of water supplied by the company to each community served. The report outlines the quality of water provided using data from water quality testing conducted in local systems between January and December of 2019. Data collected is shown in comparison to the compliance standards established by both the U.S. Environmental Protection Agency (EPA) and the New Jersey Department of Environmental Protection (NJDEP), including regulations specifically related to lead.

“New Jersey American Water is pleased to report that, once again, the drinking water supplied to our customers meets or surpasses both state and federal standards for all regulated substances,” explained Cheryl Norton, president of New Jersey American Water. “When it comes to water quality and regulatory compliance, we’re proud to be a leader. We encourage our customers to read through the information provided in their specific community reports to better understand the work we do and our commitment to providing high-quality water.”

The report gives an overview of local drinking water sources for each community and details the extensive testing conducted on the company’s water each year. Additionally, the report highlights the substances detected in the treated water, as well as the levels of those substances prior to treatment. As an additional layer of education and transparency, the report also details results of tests conducted for certain unregulated compounds, in areas where they are present and thus treated to achieve levels below recommended health guidelines.

New Jersey American Water relies on the expertise of more than 800 professionals across the state to ensure that the water delivered to customers meets or surpasses state and federal standards. From plant operators and engineers to water distribution professionals, these experts continuously monitor and test the water, and maintain facilities and infrastructure across the state to maintain safe, efficient operations.

“Our 2019 results are a testament to our employees’ hard work and dedication to excellence,” said Norton. “Their work is further enhanced through investment in our infrastructure, including treatment plants, tanks, pump stations, pipes, fire hydrants and metering equipment. In 2019 alone, we invested more than $375 million to improve our water treatment and delivery systems across the state. We take what we do very seriously and care about our customers just as much as we care about the quality of our water and service.”

How to Access the Report

Customers can access the Water Quality report specific to their area by going to the Water Quality tab on New Jersey American Water’s website and searching for their report by zip code.

The company also created a video to show customers how to access their reports. Printed copies of the report are available to customers who do not wish to access it online. Customers can call the company’s customer service center at 800-272-1325 to request a hard copy of their local report.

To learn more about New Jersey American Water’s commitment to water education, environmental stewardship and quality service, visit www.newjerseyamwater.com.

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook

About American Water 

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing.

For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

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Bright Side Covid-19

New Jersey American Water Donates 1,600 Pounds of Food and $2,000 to Southern New Jersey Food Banks

New Jersey American Water’s South Operations employees from Water Works Union Local 99 deliver 400 pounds of food to the Food Bank of South Jersey. Pictured from left: Christopher Sabatina, Joseph Field, Matthew Govito, LeVar Black (kneeling), Walter Buzby, Bob Brown, John Walsh and Andrew Glass. Photograph taken by Sean Roscoe. Not pictured: Michael Watts.

CAMDEN, N.J. – May 28, 2020 – Led by the Water Workers Union Local 99, New Jersey American Water South Operations employees donated 1,600 pounds of food and $2,000 from New Jersey American Water to four local food banks in Burlington, Camden, Gloucester and Salem Counties last week. Burlington Township Food Pantry, Food Bank of South Jersey, Pitman Pantry and St. John Outreach Food Bank each received 400 pounds of food and $500 to help fight hunger in these communities.

“Food insecurity is an obstacle many individuals face every day, but right now, more people than ever are relying on extra help to get through these difficult times,” said David Forcinito, Senior Director of South Operations at New Jersey American Water. “I am so proud of my team and especially Michael Watts, President of the Water Workers Union Local 99 for leading this effort.”

For more information about food insecurity and to locate a food bank near you, visit www.feedingamerica.org.

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people.

For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook

About American Water 

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing.

For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

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Bright Side Covid-19 News

First Responder Organizations Receive $10,000 in Donations From New Jersey American Water for COVID-19 Relief

New Jersey American Water is providing $10,000 in donations to the COVID-19 emergency funds of two first responder support organizations in New Jersey. New Jersey American Water is donating $5,000 each to the EMS Council of New Jersey and the New Jersey Firemen’s Home.

“We are so pleased to be able to support organizations that provide aid to the first responders who serve our communities throughout the state year-round but especially during this public health emergency,” said Cheryl Norton, President of New Jersey American Water. “These donations are just one way New Jersey American Water says thank you for the bravery and selflessness of our everyday heroes.”

The 90-year-old nonprofit EMS Council of New Jersey represents 17,000 EMS volunteers affiliated with 259 first aid and rescue agencies throughout the state.

“Volunteer EMS is an integral part of New Jersey’s prehospital response system,” said Barbara Platt, President of the EMS Council of New Jersey. “Our member organizations are comprised of volunteers who rely on donations and fundraisers to buy equipment and PPE. The COVID-19 pandemic has forced cancellation of numerous fundraising activities for our squads, so we’re grateful for New Jersey American Water’s support during this difficult time. This donation will help us secure much-needed PPE to help keep our volunteers safe as they continue serving their communities.”

The New Jersey Firemen’s Home is the only nursing home and residential-care facility dedicated to the state’s 77,000 active and retired firefighters. The home, administrated by the New Jersey Firemen’s Board of Managers, has served over 1,787 people since it opened over 100 years ago in Boonton and currently offers 75 long-term beds, 20 residential, and 10 memory care.

“New Jersey American Water’s contribution to our COVID-19 relief fund will help us purchase the essential supplies needed to protect the health of our residents, staff, and nurses who are working very hard during this difficult time,” said Hugh Flood, Superintendent and CFO of the New Jersey Firemen’s Home.

Last month, New Jersey American Water and the American Water Charitable Foundation together provided $65,000 in donations to the COVID-19 emergency response funds of the Cooper Health Foundation, Inspira Health, RWJBarnabas Health, and the New Jersey Pandemic Relief Fund.

About New Jersey American Water:

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people.

For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook

About American Water 

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states.

American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

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Feature Stories Recent News

New Jersey American Water Offers Wise Water Tips for Warmer Weather

With the spring season in full swing and summer on the way, New Jersey American Water is offering tips to customers to help avoid the water overuse pitfalls that frequently happen this time of year. These tips and insights are designed to help customers save money while alleviating stress on water supplies and infrastructure as we head into the warmer weather months.

“More families are home and venturing to their yards to engage in outdoor activities, many involving an increase use of their water,” said Thomas Shroba, vice president of operations at New Jersey American Water. “Unfortunately, many customers don’t think about the amount of water they are using ‘in the moment’ and the reality hits when they get a higher water bill. Our goal is to raise people’s awareness and help them be proactive with simply tips they can implement now and save later.”

New Jersey American Water wants to remind people of the value and finite supply of water, while empowering them with tips they can use every day to reduce usage and save money. Here are some wise water tips for outdoor water use:

  • Reuse it. Use water from rain barrels and kiddie pools for watering lawn and gardens.
  • Embrace the bucket! Instead of using a running hose, use water contained in a bucket for washing cars and pets, and rinsing sandy/grassy feet.
  • Timing is everything. Only water during the coolest parts of the day (early morning or evening) to minimize evaporation. Also, be aware of which plants don’t need to be watered every day.
  • Odd/Even Watering of your lawn. Watering your lawn uses a lot of water, so only water your lawn when it needs it. Generally, lawns only need an inch or so of water per week.
  • Rain delay. Watch weather forecast to avoid “Mother Nature” re-watering your garden, which could also damage plants.
  • Pick your plants wisely. Purchase varieties that require less water and remain hearty in drier weather. And don’t forget to mulch (only 2-3”) to help with water retention.
  • Be a leak detective. Find and fix leaks and breaks in hoses, sprinkler systems and pipes. For help, download New Jersey American Water’s Leak Detection Kit at newjerseyamwater.com under Water Information.
  • Raise the blade. Raise the level of your lawnmower blade to avoid lawn burnout and the need for watering.
  • Keep an eye out. Watch your sprinkler’s “sweep” to make sure all the water is reaching vegetation that needs it and not the pavement! Check this frequently in case a person or animal has accidentally redirected your sprinkler.

More tips for indoor and outdoor water use can be found on New Jersey American Water’s website at www.newjerseyamwater.com.

“We’re encouraging people to be smart about their water usage. By following these wise water usage tips, we hope customers see how easy they are to implement and begin to make year-round water conservation practices a part of every-day life,” said Shroba.

In addition, the company wants to remind lower income customers that they may qualify to receive assistance in paying their water bill through New Jersey American Water’s H2O Help to Others Program. For more information, visit www.newjerseyamwater.com/H2OProgram.

About New Jersey American Water
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook

About American Water 
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

Categories
Bright Side Police & Fire

New Jersey American Water Announces 10th Annual Volunteer Firefighter & EMS Services Grant Recipients

CAMDEN, N.J. – MAY 18, 2020 – In honor of National EMS Week, New Jersey American Water is proud to announce the recipients of its 10th Annual Volunteer Firefighter and Emergency Medical Services Grant Program. This year, 26 volunteer fire and EMS departments located within the company’s service areas have been chosen to receive grants, totaling over $40,000, which will be used to support initiatives, training and/or upgraded equipment to help the responders better protect themselves and the communities they serve.

“We began this program 10 years ago, and we are so proud to continue this tradition of giving back to our everyday heroes,” said Denise Venuti Free, director of Communications and External Affairs, New Jersey American Water. “This year, we doubled the total amount of the grant funds available and the amount each department could receive because we know how important it is to support these brave volunteers who risk their lives to protect their communities.”

This year’s grants will be used in various ways by each department from purchasing first aid kits and emergency rescue apparatus to accountability boards, which keep track of first responders during a rescue, and decontamination cloths, which wipe carcinogenic toxins off the skin.

The 2020 Volunteer Firefighter & EMS grant recipients include:

  • Adelphia Fire Company
  • Bayview Volunteer Fire Department
  • Beverly City Fire District #1
  • Bound Brook Fire Department
  • Bradley Gardens Fire Volunteer Fire Company
  • Brick Township Technical Rescue Team
  • Budd Lake Fire Department
  • Finderne Fire Department
  • Finderne First Aid and Rescue Squad
  • Good Will Fire Company #1
  • Green Knoll Fire Company
  • Haddon Fire Company #1
  • Highlands First Aid Squad
  • Little Silver Volunteer Fire Company #1
  • Logan Volunteer Fire Company of Pedricktown
  • Mansfield Township Fire Department
  • Martinsville Rescue Squad
  • Millburn-Short Hills Volunteer First Aid Squad
  • New Providence Volunteer Fire Department
  • North Caldwell Fire Department
  • Oceanport Fire Company
  • Riverside Fire Company #1 Inc.
  • Somerdale Fire Department
  • Somerset County Hazardous Materials Emergency Response Team
  • Union Gardens Fire Company
  • Upper Township Fire District #1
  • Washington Borough Fire Department

More information about New Jersey American Water’s First Responder Grant Program can be found online at www.newjerseyamwater.com/community.

About New Jersey American Water
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook

About American Water 
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.